PeopleNology Business Management by Ph.D. Gregory Bodenhamer All Rights Reserved 2006-2008 Nollijy University State College Pa
Motor Freight Trucking Expert Consulting
Seminars - Workbooks - Publications - Classroom - Consulting - White Papers
Translating PeopleNology Techniques
into Truck Driver Recruiting & Retention Results
Social and System Motor Freight Trucking Engineering
Write for FREE information; PeopleNology@hotmail.com
GregoryBodenhamer@Live.com
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Recruiting & Retention
Truck Driver Recruiting & Retention Results
Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering
Here are five levels of rationale that followers, that you call employees, can use when deciding to follow a leader. People decide about things all the time. They decide to join your organization, you call that recruiting. They decide to stay within the trucking group, you call that retention.
PeopleNology by Gregory Bodenhamer Ph.D. Nollijy University lets your managers and executive group understand and affect every employee thought between these two actions of joining and leaving your company.
Everything your employee groups do between their starting and ending is what your company offers within the transportation segment. Everything a human being thinks, feels, speaks about, works on and strives for is found within Psychology and their Evolutionary history that is remarkable. Our founder has spent many years in the construction of this complex information that is made easy to understand and fully utilize through his teachings of PeopleNology.
Most L.T.L. and T.L. companies spend all their time and money trying to attract new C.D.L. truck drivers to their organization. Their noble recruiting efforts and large amounts of valuable resources are applied without complete knowledge.
You can see the results of this incomplete knowledge and misguided efforts by the driver turnover rates found within the transportation segment. Truck drivers come and go without regard to commitments, rates per mile, age and type of equipment, medical benefits and other so-called driver incentives and programs.
PeopleNology gives you the knowledge and application principles and techniques to drastically improve recruiting, retention, rewarding and recognition of what you many consider your most important asset, your people.
When your managers and key executives, including recruiting, front line supervisors, fleet managers and even you sales departments start applying PeopleNology you will see a consistent and dramatic improvement within bottom line results.
The benefits of you being able to persuade the total employee groups filters down very quickly into your customer base. Delighted motor freight customers, enlightened drivers, dock workers, dispatchers, data entry billers, accounts receivable employees start changing your company from the inside.
If you ignore your people you will soon be without them within your company. Without tens of thousands of research and development dollars smaller companies cannot easily afford complex people management and social engineering. PeopleNology allows even the smaller of motor freight transportation companies, logistics organizations, 3rd party supply chain companies to benefit from PeopleNology.
Psychology, known facts about people behavior, PeopleNology, known facts about human traits that we all share create a vivid road map to your business success.
The 75 Secrets of the Human Mind are explored and exploded inside your trucking company that is guaranteed to improve your total influence, persuasion success, improve compliance, profit, services and revenue growth.
The founder of PeopleNology, Gregory Bodenhamer Ph.D. Nollijy University allows thousands of motor freight trucking companies and other people based organizations free access to the 75 Secrets of the Human Mind. After his 29 years of progressive and profitable leadership of process control systems this Mind-Set has exploded within trucking companies all over the world, becoming prevalent within the North American Transportation Segment. Simply searching major internet search engines like Google, MSN and Yahoo for PeopleNology gives you a glimpse inside some of the applications within the market.
They come and go,
People join your company for their own reasons and leave for their own reasons.
Through the application of PeopleNology techniques you can actually affect what people think and feel, somewhat control what they say and do, actually steer them or persuade them to make the choice that you decide for them. PeopleNology is broken down into easy to learn lessons and is delivered to your desktop via PDF files in the form of various publications for clients.
Retention of People,
Retention of People that agree with you,
Retention of People that you can persuade, lead and inspire,
As we take just a quick look at recruiting and retention note how they start off as negative and become more positive. What you don’t know about yourself and your employees is guaranteed to amaze you. If you are seeking to lead people, it is a sound and good idea to get a firm understanding of why will they follow you.
Fear of retribution is the first reason they stay with your company.
“ If I don’t take the load I’ll get a warning letter “
“ If I don’t turn in my daily log sheets I’ll get a warning “
“ If I’m not good I won’t get my bonus money “
“ If I don’t hurry I’ll be late and won’t get my service bonus “
Following out of fear is the first and foremost reason that any human being follows instructions, at least while your looking. This is not so much following as being tugged along by a fleet dispatcher or manager at the end of a rope. Front line supervision is expensive, field managers, regional vice presidents are all designed to make sure people stay attached to the system process control rope.
The leader in such cases is using coercive push methods that will work only as long as the follower sees no other choice. Remove all supervision from your company and watch as 83% of your process will start to fail within a matter of days. The remaining portion of your process controls will fail within a matter of weeks which means you have late deliveries, higher auto liability claims, more os-d and damage exposure, money not collected within terms, gross revenue starts moving down and a whole host of other negatives as people continue to leave your company.
The so-called supervisor and manager really has no people training or education at all except through experience both good and bad. Their experience is mixed with their emotions and education that create a pot pie of regrets, warnings, failures, recruiting and retention problems that you pay for daily.
Fear is not the tool of effective leaders (and certainly not ethical leaders). At best, fear-based approaches gain weak commitment and need constant attention or the follower employee freezes or flees based on their evolutionary drivers. You do not make employees pull on the same end of the rope for very long without constant and expensive supervision. PeopleNology shows you how to use the human traits and evolutionary drivers to persuade people to do the right things at the right times producing a better and more profitable result.
Blind hope because you give them no choice.
"We must try this, I hope this works!"
Here, the follower employee is desperate for some solution. What the manager is offering is either the only option they see based on education, experience and emotions or the best of a relatively weak set of choices. If a person really wants two pieces of bread they will leave you if you offer them only one. If you cannot provide them with a solution and they have no current alternatives they will follow you for a short period of time. Most Commercial Truck Drivers stay for a very few months, long enough to capture their bonus for signing on and staying for a while.
The employee of Blind hope is now following for lack of alternatives. They’ll take the one piece of bread, the early start time, the late night Friday shift only until you persuade them to stay or change your system to meet their needs. The employed human being is not in agreement with you at all even though they agree with you at the time. People serve their interests first and try and fit yours into their day if you can persuade them to do so. This example employee is not a happy employee and they will deliver to you bad results, bent bumpers, customer complaints and the host of things you must remove to grow service and profit.
PeopleNology shows you how to identify people, through their actions and traits that allows you to persuade and convince them of certain things at certain times. Executives should watch out for these Blind hope followers as they are either looking for a job or at the very least hurt your company. Any person that is disappointed with the company or disillusioned about the mission must be removed. Companies today, due to the so-called driver shortage, allow employees to destroy customers, equipment, service agreements and relationships due to the fear of driver turnover.
You must have people believe in the company mission. You must have people believe in you and your executive management staff. PeopleNology is the perfect solution to poor quality, employee turnover, non-compliance, poor service and lower operating margins. Most companies have hopeful follower employees, fair weather friends and sunshine boys that will jump ship and follow others if another company or group gives them more hope.
Faith in the leader provides significant hope.
"What a great manager. If anyone knows the answer, she does !"
In this situation, the follower is blind to the solution but is following because they have such faith in the leader. You must remember that a follower is not a leader. Sounds silly we know but followers look for leaders because without them they’re lost and wander around from place to place. Motor freight truck driver turnover called churning demonstrates this clearly. Without hope and strong leadership drivers come and go and simply churn up the waters with their movements.
By some majic or genius leaders are expected to provide all solutions to all problems upon demand. In the reality of PeopleNology your skill set will now include the ability to provide relief, inspiration and guidance from a distance or in person that provides real hope and results for the future.
Faith in the leader can lead to disappointment as all leaders are not qualified. If you have managers and supervisors that have the faith of your people it’s the perfect opportunity to introduce PeopleNology to their skills.
Without the proper skills your managers will lead your people to accepting situational explanations rather than point the finger at problems and leadership. Leadership without skills is the blind leading the blind. Results are produced by skills in action and providing instant leadership on demand.
If your turnover rate is too high, claims too high, tractor and trailer damages mounting you most likely have a leader that has the faith of the people, liked by many people, produces adequate results but will never lead you to the promised land. Follower employees will guard leaders in which they have faith and never solve root cause problems, create the better mouse-trap, provide substantial profits.
Many of a good leader has lead people over the cliff with all good intentions. Take the time and learn PeopleNology and give them the skill set to increase revenue, customer satisfaction and profits. Your people must have faith in the people that deserve their trust and admiration or its just a popularity assignment.
Intellectual agreement makes you richer.
"What a good idea. That makes real sense."
Here, the follower employee understands the logic of the argument that the leader is putting forward. This intellectual honest agreement is the start of something really big for your company. A human being only does what is in their best interests at the time. Logical and rational agreement brings about success and retention within the employee group. PeopleNology gives you the do’s and don’ts of persuasion so you can affect and persuade people to some intellectual agreement. Agreement is another word for obedience and conformity. Imagine all your people being persuaded to your point of view, traditional values intact, customers happy, turnover rates moving down and no more missed pick ups.
Reaching this most important agreement by using PeopleNology principles and techniques allows your following people to follow the rationale rather than the leader as a person. This is really big for your future business. There is a level of follower-ship that you must reach to correct the majority of your turnover, recruiting, retention, rewarding and recognition problems.
You don’t want people to blindly follow any leader you put in front of them. You must control and persuade and educate leadership to develop the system and process that produces the return on investments. Evolutionary needs require that people, even followers and leaders, educated or not, understand the reasons why things happen, why you need certain things and when you need them.
PeopleNology allows you to construct the most important thing within your business. It’s not tractors and trailers it’s the emotional commitment of all your people. We show you the 75 Secrets of the Human Mind that provides you with the emotional commitment of all your good people, creates the buy-in that is required to profit.
Buying the vision, Loyalty, Satisfaction and Value.
"What a brilliant idea. I don't care who thought of it."
When following people buy into your vision, they are emotionally closing on a view of the future that is appealing to them in some way and pulls them forward. When the drivers drive, billers bill, mechanics fix things and you count the money then you know your company is moving forward. PeopleNology is Psychology based knowledge that is ancient and modern at the same time. The evolutionary history of all your people plays a big part in your success. These New-Ancient Earth Laws allow you to become the true emotional leader of your company.
They are not simply following the leader and the logic of how when you use PeopleNology. Visions of success are much talked about in the leadership literature, and can be remarkably effective at motivating people, but only if they can be sustained over a period of time. When you have a fair month and then a good month remember that your vision did not change just the results. People create your results and the process that you apply their talents, experiences, education and emotions. It is one thing to have a vision and it is another to keep going during the difficult days that are typical of the journey within motor freight trucking.
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PeopleNology by Gregory Bodenhamer Ph D
Nollijy People University Mechanicsburg Pa 17055
Translating PeopleNology Techniques
into Truck Driver Recruiting & Retention Results
Social and System Motor Freight Trucking Engineering
Write for FREE information; PeopleNology@hotmail.com
Publisher of PeopleNology Nollijy Leftovers Aunt Polly Nude Trucking Medicine The Royal Flush
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006-2008
Motor Freight Trucking Expert Consulting
Seminars - Workbooks - Publications - Classroom - Consulting - White Papers
World Aspirations for Women -
FREE around the world
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